IKEA Malaysia urges all customers who purchased CALYPSO ceiling lamps after 1^st of August 2016 to double check the date stamp on the product. IKEA is recalling CALYPSO ceiling lamps manufactured between and including these date stamps: (yyww) 1625 to 1744.

IKEA receives customer reports of glass shades falling

While no known incidents have been reported in Malaysia. IKEA Malaysia is urging you to return the product for a full refund. Proof of purchase/receipt is not required.

Instructions on how to safely dismantle and what to look for

1. Carefully pull out the movable arm

 

2. Remove the lamp shade while you continue to hold the movable arm pulled out

3. The date stamp IKEA urges the customers to look for looks like this:

4. The exact date stamps are formatted like this: YYWW 1625 to 1744

IKEA apologises for any inconvenience and wants to thank all customers for their understanding. For more information, please contact IKEA Customer Contact Centre at 03-7952 7575.